MAINTENANCE SOFTWARE, ASSET MANAGEMENT, SPARE PART INVENTORY, SERVICE REQUEST PLATFORM
We offer a comprehensive range of innovative mobile solutions for guaranteed productivity gains:
New Generation Web CMMS
Hotel staff messaging platform for your service and maintenance requests
Easy to use, with web based and mobile solutions available in 14 languages and rapid to implement .
We offer to our customers maintenance functions especially developed for their needs:
Equipment inventory by buildings, floors, rooms…(using barcodes ) and recording of all maintenance activities and costs (parts and labour);
Mobile Apps for staff members to report a maintenance issue and for the engineering team to execute their work orders;
Data content: standard models for preventive maintenance and task lists;
Easy to use Work request workflow (lightweight, escalation, email/SMS notification, Smartphone App);
Automated schedule of your Preventive Maintenance with detailed tasks to take care of your assets;
Interactive dashboards to monitor your maintenance activities;
Spare part stock management integrated with purchasing systems.
Several clients in Singapore, Thailand, Indonesia, China, Macau, Malaysia, Philippines, Vietnam...
S.A.R.A contributes to hotels' productivity and efficiency through the automation of operational departments, such as: Maintenance, Housekeeping, Room service, Concierge and much more.
With a single operations platform for internal communication and task management, S.A.R.A helps your team to track and manage all service requests:
Dedicated chat groups per request providing the full lifecycle details,
Distribution workflows with auto-escalation in case of a service delay,
Real-time mobile notifications,
Room inspection checklists,
Web dashboard and reports to monitor your operations,
Analysis of the nature of complaints and requests
... and PMS integration.
It is an operational application to enhance the accountability of your team and HODs..
Staff messaging system
for service and maintenance requests
in hotels and resorts
1 Raffles Place Tower One #44-02
Tel: +65 9088 4540